Cynthia H. Roman is an executive coach and registered organization development professional who provides coaching, training and consulting services for a variety of organizations, including those in the federal, nonprofit, higher education and professional services sectors. She has assisted organizations with critical management and leadership issues, such as coaching, mentoring, executive presence, leadership development, communication, conflict management, team development, supervision and performance management.
Roman began her career in health-care management and life-care housing administration. She gained invaluable management experience supervising nursing, social services, engineering, food services and housekeeping personnel. She moved on to management and leadership development when she joined Dynamic Systems Inc., a professional services company supporting the U.S. Navy. While at DSI, she designed and facilitated multi-session supervisory development, management development and leadership development programs. This is where she began her coaching career, working with managers at all levels throughout the Navy.
Roman is experienced at designing needs assessment processes, including interviews, focus groups, competency modeling and survey development. She followed the needs-assessment process with multi-session supervisory skills training. Her clients in these areas include the Naval Surface Warfare Center, American Society of Clinical Oncologists, University of Maryland University College and Host Marriott. She and her business partners designed and delivered a national certificate course in coaching for the American Society of Training and Development. Roman also conducted an innovative, online performance management feedback course for the U.S. Department of Agriculture (USDA) National Agricultural Statistics Service.
As an executive coach, Roman helps organizational leaders to identify goals, develop action plans and carry out leadership strategies. She has coached teams at Host Marriott, Employee Relocation Council, USDA, and American Red Cross. Her individual coaching clients include managers from the American Society for Training and Development, American Society of Clinical Oncology, U.S. departments of Treasury, Labor and Agriculture, U.S. Environmental Protection Agency, George Washington University, Volunteers of America, Honda North America, National Rural Telecommunications and American Registry of Internet Numbers.
In addition to her consulting and coaching work, Roman has taught graduate courses in various Washington, D.C., area universities for more than 12 years. She founded the graduate certificate program in leadership coaching at George Washington University. During 2006, she provided both individual coaching and coaching training to the participants in the National Institutes of Health Leadership Development Program, given by George Washington University. Roman is coauthor of the book Leading From the Inside Out: A Coaching Model (2002). She also is coauthor of “Professionalism: A Checklist,” an article published in the Pfeiffer Annual Series (2007) and Organizational Coaching: Building Relationships and Programs That Drive Results (with Bianco-Mathis and Nabors, ASTD Press, 2008).
Roman earned a B.A. with distinction from the University of Virginia, a master’s degree in counseling from the University of Georgia and a doctoral degree in adult education from Virginia Polytechnic Institute and State University. She has served as an adjunct faculty member of George Washington University, University of North Carolina at Pembroke, University of Maryland University College, Marymount University and National-Louis University.