Effective leaders and managers intuitively know that a positive organizational climate leads to employees who are productive and engaged. Decades of scientific research support this notion, demonstrating a powerful link between organizational climate, employee satisfaction and employee retention.

Following the steps below, savvy business leaders regularly “take the pulse” of their organizations using surveys to find out what employees are thinking, to identify what the organization is doing well and to target areas for improvement.

SPG’s survey services include:

  • Goal-setting and project-planning
  • Issue and content development
  • Survey design
  • Survey deployment
  • Response tracking
  • Data analysis and benchmarking
  • Report generation
  • Communicating results to employees
  • Taking action and implementing a change management approach

Testing and Assessment

The success of any organization depends on the quality of its employees. At SPG, we work with clients to identify the knowledge, skills, abilities and behaviors required for success in the client’s unique environment and culture. We then develop methods to assess employees on these competencies to foster sound selection, succession planning, training/development and promotion decisions. Services include the development, administration, and interpretation of

  • Tests on cognitive ability, personality, emotional intelligence, conflict management, career interest, values/motives, perceived stress and integrity
  • Structured interview protocols, including behavioral-based interviews, situational interviews and panel interviews
  • Multi-rater (360 degree) feedback instruments
  • Adverse impact studies